Sarana Shipping
Client Information
Sarana Shipping
International eCommerce shipping & logistics solution
customer study case
This case study showcases our work with Sarana Shipping, a web-based platform providing international eCommerce shipping and logistics solutions. The project focused on translating complex shipping processes into a clear, efficient, and user-friendly digital experience.
Indonesia
International eCommerce shipping & logistics solution
Project Timeline
2024
Deliverables
- • Web Application – Shipping & Logistics Platform
- • UI Design – Icon & Illustration
What We Do
Web Application Development
Our challenge was to simplify complex international shipping processes into a centralized and intuitive web platform. The system needed to streamline booking, shipment management, and courier selection while remaining easy to use for eCommerce businesses. At the same time, the platform was designed to be scalable, supporting growing transaction volumes and Sarana Shipping’s long-term operational needs.
Objective
Sarana Shipping aimed to provide eCommerce businesses with a seamless digital platform for international shipping. The goal was to unify shipment booking, courier selection, and package management into a single, user-friendly interface while maintaining operational efficiency.
Challange
Managing multiple courier services and international shipments manually created inefficiencies and confusion for users. The platform needed to simplify complex logistics, reduce errors, and provide a scalable system that could handle growing shipment volumes and evolving business needs.
Solution
Our solution was a tailored web platform designed to streamline Sarana Shipping’s international logistics and provide a seamless experience for eCommerce businesses. We focused on three core pillars to simplify complex shipping operations while maintaining clarity, efficiency, and scalability: 1. Centralized Shipping Dashboard We designed a dashboard that consolidates all shipment bookings, courier options, and package tracking into a single, intuitive workspace. This reduces operational complexity, ensures accurate shipment management, and improves workflow efficiency for users. 2. Seamless User Journey To enhance user experience, we focused on intuitive navigation, easy booking flows, and clear visibility of shipping statuses. Users can quickly manage shipments, track packages, and access courier options, making cross-border logistics simple and efficient. 3. Scalable Logistics Platform The system was built to handle growing shipment volumes and integrate future services seamlessly. This flexible foundation ensures Sarana Shipping can expand operations, introduce new courier partners, and maintain consistent service quality.
Result
With the launch of the new web platform, Sarana Shipping gained a clearer and more cohesive digital presence that better reflects its role as an international eCommerce shipping solution. Users can now book shipments, track packages, and manage logistics more easily, resulting in improved efficiency and a smoother experience. The scalable platform also enables the team to add new courier partners, expand services, and update content confidently to support future growth.
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